There are some situations, when expected output of the process are not met. It is for sure, that there are some resources in a form of inputs that have influenced that output. So, are they Through our experience, we have seen companies struggle to move information through company. Not just to move, but to create and obtain information.
Does your company has vision, mission and values created? Does every single employee knows about it and share its definition? Have you created strategic goals and smart goals to achieve them? Are your KPI’s aligned with it and you get them briefly submitted on one page report, so your meetings are not longer than 20 minutes?
If yes, you are perfectly fine and you should move forward and work on digitalization of those reports, automating information collection and developing organizational culture that speaks through them. Still, if you recognized yourself in some of the mentioned, maybe it would be great time to analyze your reporting system and reporting culture, so new or redesigned concept could improve it.